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Sarah Vitel Photography

Photo / Video / Content Creation

  • Home
  • Photography
    • Food & Beverage
    • Beauty
    • Branding
    • Fashion
    • Events
    • Pets
  • Social Media Management
  • Videography
  • About
  • Booking
  • As Seen In

FAQs

What Services do you offer?

I offer photography and videography.

What’s the best way to book?

Email is the best way to book. I’m happy to schedule a call with you to prepare for your session, however I do not answer calls from clients unless they are previously scheduled.

When do you respond to emails?

I respond to emails Monday-Friday but hours vary weekly. Please allow up to 48 business hrs for email responses. Occasionally it will take longer than this due to being on set for photoshoots, but I promise I will get back to you as soon as I can.

are files edited?

Yes! You will receive edited, high resolution JPG images. Images will be edited for basic blemishes and imperfections, but extensive photoshopping is not included. If extensive photoshopping is needed, it can purchased for an additional rate per image and will take additional turn-around time.

Do you edit on weekends?

No, I do not edit on weekends. I will shoot on weekends but editing is only done during weekday hours. Work-life balance is very important to me and in an effort to keep that balance any weekend time I am not shooting is dedicated personal time.

How long will it take to receive my photos/Videos?

Images are delivered within 2-4 weeks unless otherwise specified. Weddings are delivered in 10-12 weeks. Videos will be delivered within 3-4 weeks.

Do you provide raw images?

Sessions do not include RAW images. RAW images may be purchased for an additional rate if discussed prior to session and included in our contract.

Do you provide the copyright to images?

If you require the copyright to images, it can be purchased for an additional rate. Without copyright ownership you may use photos for social media, personal use and marketing materials, but may NOT sell images or incorporate into digital products.

Do you have a studio? What If i want to shoot at one?

I currently do not have a studio but have shot at many & am happy to provide recommendations on my favorites! Lot’s of my clients rent studios for our sessions.

Do You Travel?

Absolutely! I’ve traveled as far as India for projects and am open to domestic and international travel. Clients cover all travel costs which are based upon location.

What if the weather is bad?

If there is inclement weather and our session is scheduled for outdoors, the photographer will give the client a new date to re-schedule. Our safety is my first priority and I would never put my clients, myself or equipment in harms way.

do you provide refunds?

At the time of booking a 50% non-refundable retainer is due. If you must change your session date after booking you forfeit your retainer. A new retainer is due to book the new date, plus the final 50% session fee. If the client cancels their session for any reason they will not receive a refund. Only if the photographer must cancel a session would the client receive a refund.

What type of equipment do you use?

-Canon 5D Mark IV & III

-50mm, 24-70mm, 100mm macro, & 70-200mm lenses

-Off camera speedlight flashes